We work closely with smallholder farmers and plantations in Honduras, Brazil, India, Indonesia and Papua New Guinea. Each origin offers unique flavour profiles shaped by its altitude, climate and processing methods.

We follow a regional sourcing philosophy focused on Central and South America, ensuring fair prices and delivering the highest quality coffee in the long term. Our carefully selected beans are roasted with precision at our roastery in Bern, where we unlock the true potential of each coffee.

Education is at the heart of what we do. We believe in showcasing the complexity of coffee, helping people discover its true potential, and teaching what coffee is really about. Our commitment is to educate and honor the specialty coffee market so that every cup tells a story of craftsmanship, fairness, and passion.

Sustainability is at the heart of Kaphiy. We value:

• Direct partnerships with farmers to ensure fair prices.
• Environmentally conscious processing with minimal waste.
• Supporting local communities through ethical trade.

We offer roasts that are tailored to the respective brewing method:

• Filter roasts – Emphasize clarity and complexity, ideal for V60, Chemex, AeroPress and batch brewing.
• Espresso roasts – Balanced and structured, perfect for espresso machines, moka pots and milk-based beverages.

We recommend getting two subscriptions - one for filter and one for espresso. Depending on your taste and current coffee selection, you can also use espresso for filter brewing and vice versa. It's all about experimenting and finding out what you like best!

To preserve freshness, we recommend:

• Store the coffee in a cool, dry place away from direct sunlight.
• Use an airtight container, such as the Fellow Atmos Vacuum Canister , to protect it from light, heat and moisture (avoid the refrigerator or freezer).
• Grind the coffee freshly just before brewing to achieve the best aroma.

At Kaphiy, we maintain personal relationships with our coffee suppliers. We regularly visit their farms in Central and South America, as well as regions such as Ethiopia, Kenya, India, and Indonesia. These close connections are essential to us, as they allow us to truly understand the challenges faced by farmers. In return, we share the final product with them.

We firmly believe that trusted partnerships like these have a direct and positive impact on the quality of our coffee. Learn more on our blog.

Specialty coffee refers to coffee that meets the high standards of the Specialty Coffee Association (SCA). The Q-Grading system evaluates both defects and the sensory qualities of the coffee. To be classified as "specialty coffee," it must score more than 80 points.

Learn more about Q-Grading in our Academy courses.

We recommend enjoying coffee within two months of the roast date. While coffee loses intensity over time, our bags generally allow for storage of up to 12 months. We do everything to ensure that our coffee is always freshly roasted and reaches you quickly. Additionally, we recommend purchasing high-quality coffee more frequently and ordering only the amount you need. With our coffee subscription, you can easily manage your coffee supply, as we deliver fresh coffee to you regularly.

Once opened, we recommend consuming whole beans within two weeks. However, ground coffee should be used even faster—ideally within a week!

Proper storage is essential! Oxygen, moisture, and light are the biggest enemies of fresh coffee and its aroma. Store your coffee in a cool, dry place away from direct sunlight. Please do not store coffee in the refrigerator, as temperature fluctuations can cause condensation.

Currently, the Kaphiy subscription is only available in Switzerland. However, you can order and have our regular coffee bags and merchandise delivered internationally. See our shipping page for more information.

Initiate a Return:service@kaphiy.ch) with a clear statement (e.g., letter or email) before the 14-day return period expires.

After receiving confirmation, send the product back within 14 days to the address provided in our response.

Once we receive the returned item, we will process a full refund, including the original shipping costs. Please note that return shipping costs are the responsibility of the customer.

We currently only ship within Switzerland.

Once your order has been shipped, you will receive a tracking link via email. If you do not receive an email, please check your spam folder or contact us at service@kaphiy.ch

Yes! You can purchase a Kaphiy gift voucher for the coffee lover in our shop at Voucher Run. Choose a voucher worth 40, 60, 100, or 250 CHF.

Our Kaphiy subscription delivers freshly roasted coffee directly to your home – at the frequency you want. You can customize your subscription:

• Coffee selection – Choose between single-origin coffees or blends.
• Roast profile – Choose between filter or espresso roast.
• Delivery interval – Every two weeks or monthly.

Yes, if you created a login at the time of your subscription, you can directly make the following adjustments: a) Change your address b) Pause your subscription c) Reactivate your subscription d) Cancel your subscription

After logging in, click on your underlined email address above. This will take you to your address details, which you can update.

You can pause your subscription indefinitely. Make sure to manually reactivate your subscription when you return to receive fresh beans for the next delivery.

Enjoy the luxury of freshly roasted coffee, tailored to your order and delivered straight to your door. As a Kaphiy subscriber, you not only get free shipping, but also privileged early access to our new product launches, exclusive cultural events, community projects and other unique Kaphiy experiences.

Absolutely! Kaphiy believes in personalizing your coffee experience. You only commit to the first delivery. After that, it's up to you to change the type of coffee or the frequency of your shipments at any time. You can easily pause or cancel your subscription to ensure your coffee journey fits your lifestyle.

Don't worry! We'll send you a reminder email before your coffee is shipped. This gives you the opportunity to change your preferences or skip a delivery if needed.

It's all about your taste! Our most sought-after option is the Single Origin range, which offers a new single origin coffee every two weeks - perfect for those who love exploring global flavours. Prefer something familiar and cosy? Try our Comforting range with our specially formulated blends. Remember, after your first delivery, you have total freedom to change your plan.

Yes! Discover Kaphiy at Work for coffee solutions in offices and restaurants or contact us at kaphiyatwork@kaphiy.ch .

All our coffee products are suitable for various brewing methods. Each product page includes brewing recommendations and recipes.

Want to improve your brewing skills? Join our Specialty Academy course to gain the knowledge and confidence to consistently brew the best coffee.

Kaphiy at Work is our corporate specialty coffee solution designed to bring high-quality coffee experiences to workplaces, hotels and hospitality establishments. Whether it's premium coffee beans, professional equipment or expert advice, we tailor our offering to optimize your coffee program with sustainable specialty coffee and seamless service solutions.

Kaphiy at Work is ideal for:

• Offices that want to offer their employees uncompromisingly high-quality coffee.
• Hotels & restaurants that want to take the guest experience to a new level.
• Restaurants & Cafés looking for a reliable specialty coffee supplier.
• Co-working spaces & corporate environments where excellent coffee promotes creativity and productivity.

Yes! We collaborate with leading brands such as La Marzocco, Jura, and Schaerer to provide professional coffee machines and brewing equipment tailored to your needs. Whether you need an automatic espresso machine, a batch brewer, or a pour-over setup, we help you find the perfect solution.

Yes! Through the Kaphiy Academy we offer professional barista training and coffee education that is specifically tailored to your team. Our training includes:

✔ Brewing techniques for consistent quality and consistency.
✔ Espresso calibration for optimal extraction.
✔ Milk texturing & latte art for cafes and hotels.
✔ Sensory and cupping workshops to deepen your coffee knowledge.

It's easy! Simply fill out our inquiry form or contact us at kaphiyatwork@kaphiy.ch . Our team will get in touch to discuss your company's specific coffee needs. Let's create the perfect coffee experience for your workplace together!

Kaphiy Academy is our educational platform for specialty coffee, offering expert courses and hands-on workshops to deepen your coffee knowledge. Whether you're a home brewer, a budding barista or industry professional, our courses cover everything from brewing techniques to sensory analysis to green coffee knowledge.

Our courses are open to:

✔ Coffee enthusiasts who want to improve their home brewing skills.
✔ Baristas and catering professionals who want to deepen their expertise.
✔ Business owners who want to optimize the coffee offering in their café or restaurant.
✔ Corporate teams looking for unique coffee experiences and training.

Discover all available courses here

You can easily book a course through our Academy page by selecting your preferred workshop and completing the registration process.

Not at all! We offer beginner-friendly courses for coffee lovers starting their journey, as well as advanced workshops for professionals looking to refine their skills. Each course description indicates the recommended experience level.

At Kaphiy , coffee education is at the heart of everything we do. We value:

✔ Practical learning with experienced experts.
✔ A structured training that can be applied directly in practice.
✔ A close connection to the origins of coffee – learn directly from the source.
✔ Small course groups for individual support and practical experience.

Become part of the Kaphiy Academy and take your coffee knowledge to the next level!